Pastoral care is one of our top priorities at Carshalton Girls and we aim to focus on each individual learner to ensure that she is able to achieve her potential in an environment in which she feels safe, supported and valued.
Our Heads of Year and their team foster positive and close working relationships with parents in order to remove any barriers to learning. They are responsible for their year group and, alongside their team of Form Tutors, are the main contact for students and parents.
Our Form Tutor teams help to deliver a specially designed tutor time learning plan which covers a wide spectrum of wellbeing and social issues in a constructive manner.
As well as the Tutors and the Head of Year, there is a full-time Pastoral Support Officer (PSO) attached to each year group. The aim is to ensure that each student has a fulfilling and enjoyable educational experience at Carshalton Girls. Our PSOs are trained to support individuals or groups when students and parents have concerns. They work to resolve issues and ensure that students enjoy their learning and make good progress.
Our Pastoral Support Officers are also ELSA (Emotional Literacy Support Assistant) trained, enabling them to provide additional emotional support where needed. This includes helping students develop confidence, manage emotions, and build positive relationships, ensuring they feel supported, listened to, and ready to succeed.

Our trained peer mentors provide additional support, ensuring students have trusted friends to turn to during tough times. We also run the Little Sister - Big Sister Programme for Years 7 and 8, helping younger students build confidence, resilience, and lasting friendships through mentoring relationships with older peers.
We have a dedicated full-time Attendance Officer who is focused on ensuring student attendance is a key priority. Good attendance is a key driver in your child’s success at Carshalton Girls.
Feeling anxious or worried is a normal part of life for children and young people. However, it’s important to recognise when these feelings become overwhelming or persistent. Knowing when to seek help — and how to start the conversation — can make a real difference.
Use the links in the menu to access a wealth of support for young people in the community.
We do not want our students to worry about their periods or to feel uncomfortable about coming to school.
Sanitary wear is available from pastoral teams or from the school office. Students can help themselves to whatever they need, be it for that day or for that cycle.
Students can enjoy time with Douglas, our wellbeing dog.
